What my customers have to say
Grant & Lana were outstanding with the selling of our Follyfoot Farm.
They both went above and beyond what we expected, with Grant getting off a plane from having a few days off and coming straight to the farm to show someone around. They were awesome!!!
I found Grant & Lana to be incredibly helpful, friendly & honest. They understood our requirements & respected the emotional side of selling a family home. Being out of town, they kept in touch constantly & did everything they promised & more, and took the hassle out of selling. Thank you so much for making it so quick & getting a much better result than expected!
They were a pleasure to work & I would sincerely recommend them to anyone selling their home.
Grant and Lana were excellent to work with, they make a great team. Both are extremely approachable and professional but at the same time, very down to earth.
Of the many moves I have undertaken this has been the hardest emotionally but they were very understanding of my situation and let me approach different aspects of the sale in my own way without any pressure.
I have absolutely no hesitation in recommending them to anyone considering buying or selling.
M Dawson & A Downes
I feel Professionals did a very good job – Very happy with their service!
W & P Huygen
We had previously met Grant and Lana at one of their open homes. They had enquired as to what we were looking for and came up with some land options.
We then asked for and appraisal and marketing plan which seemed to fit our requirements and preferences and enlisted them to sell out house.
The information and marketing literature that Grant and Lana produced was a good standard and well put together. The marketing plan went as planned and Grant and Lana always gave us the requested advance notice of a viewing. They kept us well informed of interested parties and any information they required.
We achieved the price we were looking for and found the process easy and stress free, I would not hesitate to using Grant and Lana again.
K & P Meredith
We mainly dealt with Lana, who was very knowledgeable. Friendly good service.
D & H Lark
Our thanks to you both, Lana and Tiaki, for making the purchasing of our home such an easy process.
We thank you for the professional courtesy you afforded to us, for listening to what we were looking for, understanding our requirements and providing us with choices available that were within our scope.
Providing us support right from our first meeting, the tender process; and our success in getting the property and when we moved into our home. Always being available to answer our queries, at times going that extra mile, especially as we were new to the local area.
We highly recommend the services of your company to all that are looking at purchasing or selling property. We hope others will be lucky enough to attain the professional services of you both.
C & A Godfrey
We found Lana wonderful to deal with. Lana has a friendly and professional manner and she made the process easy for us. We would recommend Land to any future vendors.
D, D & P Webb
Your own part, plus that of your colleagues, in searching for the most appropriate property to meet our family needs, especially for Demelza, our ‘Special Needs’ daughter, has been very much appreciated. We have been most impressed with the understanding, care and empathy of people like yourself working in the Real Estate Industry throughout the Wellington and Kapiti Coast areas. A “never give up” attitude to keep looking for the right place for us, and keeping us well informed of potential properties coming up on the Real Estate ‘radar screen’, certainly helped to keep us almost sane and we are indeed grateful for your commitment and dedication to continue the search on our behalf. When the opportunity presents itself, we will have no reservations about recommending you and your Company to others.
Richard and Kirsty
We found Lana and Tiaki a great team to work with. They knew the market well and what would work best for our situation. They delivered an excellent result in good time.
Amanda and Michael
Lana is the best estate agent we dealt with while on the search for our home. Believe me, we had seen alot in todays property market and now I wouldnt use anyone else in the future.
Earle & Gloria
Some agents you don't like for whatever reason - and some just click. This team just seemed to click from the outset. They listened to us, helped us and guided us throughout the process from start to finish. A great result and we could not thank Lana and Grant enough.
David and Sandra
Lana did an excellent job. We felt the process was fully under control all the way through. We were extremely pleased with the end result. We would happily recommend Lana to other potential clients.
Aimee Francois & Shaun Broughton - Riverstone
Lana was awesome! Very approachable and personable, and she works extremely hard for you. I really enjoyed dealing with Lana, She made it an efficient and stress free process.
David & Karley To’o - Trentham
As soon as we met Lana she made us feel at ease, was welcoming and very enthusiastic about the house she was selling (which we have now brought!). She was attentive, kept us in the loop and was professional with all of our dealings with her. I can see why she would be one of the top sales persons!
Ann and Paul
First time purchasers in New Zealand.
Lana made the process stress-free and easy will still maintaining a professional attitude. Very highly recommended.
Diane & Alan Leiper
I am writing to you to say a very big thank you for providing such a wonderful Real Estate Agent as Lana Knaapen.
This is the second time in a probably 3 years that we have had the privilege of having Lana sell our home.
The first being our wee investment in Harvard Grove and the second being our much loved family home of 27 years.
Lana has on both occasions shown us huge respect and commitment to the sale of our properties, an extremely honest approach and giving us the best advice to make the most of our home before going on the market and during the sale.
She is an absolute treasure with a great deal of expertise and knowledge and I have had the pleasure of recommending Lana to other people I know wishing to buy or sell a property.
Lana, you always go above and beyond the call of duty and for this Alan and I thank you so very much, we have so appreciated all the advice you have given us and we wish you the huge success you deserve in future.
What Georgina Stanley has to say
“After trying to sell my house for several months through another company without any success, I listed my property with Lana Knaapen at The Professionals.
Lana was excellent to deal with. She was very understanding in regards to the issues surrounding the house sale. Lana was honest and realistic about the pricing and as she was motivated to sell the property for the best price and as soon as possible. The communication was great, any questions I had were answered straight away. I was always informed if someone had viewed the house, and given any feedback they had. After having the house on the market for less than a week, we had offers coming in and the house was sold.
Lana made what could have been a stressful situation seem like a breeze, I would not hesitate in recommending Lana to anyone whether they are buying or selling. I look forward to dealing with her again in the future.”
What Jack & Anna Ponting have to say
“Lana’s explosive enthusiasm sold our house. We never knew we were living in a goldmine until we listed our house with Lana. Explaining everything honestly, patiently and respectfully was simple for her. Lana asked all the right questions to impress on us the value of our house.
Effective marketing is the key to her success. She is prudent as well as utilising the power available through different marketing sources. She targeted possible buyers from day one and kept us very well informed as to how things were progressing. It was just over a week later she had three serious offers for us to consider, but she didn’t stop there. ‘Until it’s SOLD I will keep working the sale,’ she said. She is tenacious and worked with such focus it appeared she wouldn’t have time to sell anyone else’s property! But wait, there’s more! Lana amazed us, check out what she can do for you.”